LOGO resident login resident register

Missing TV Channels after electricity suspension

Postby RLH » 2014 Nov 25 Tue, 9:30 pm

Hi,

Is anyone else having problems receiving digital TV channels after the electricity was suspended?
I can no longer receive 81 (Jade), 84 (Pearl), 11 (ATV Home) and 16 (ATV World).

Already tried re-tuning my TV and changed the antenna cable to TV, no difference.

CS - no need to call... please leave a message here in case of others need help.

Thanks.
RLH
 
Posts: 64

Re: Missing TV Channels after electricity suspension

Postby 客戶服務處 » 2014 Nov 26 Wed, 5:38 pm

Thank you for your valuable advice regarding the captioned matter. We arranged our maintenance contractor to check the television receiving system and found a defect on the receiving equipment of standard definition television. We have arranged the replacement work as soon as possible. Should we have any new regarding the captioned matter, we will informed residents as soon as possible.

La Costa Customer Service Office
客戶服務處
 
Posts: 1029

Re: Missing TV Channels after electricity suspension

Postby 客戶服務處 » 2014 Nov 28 Fri, 12:37 pm

Regarding the captioned matter,the replacement work of the receiving equipment of standard definition television is completed today. The receiving of standard definition television programme is resumed. Should any resident has any problem on receiving standard definition television programme, please kindly contact us at 26085000 for assistance.

La Costa Customer Service Office
客戶服務處
 
Posts: 1029


Return to complaint / 投訴



cron