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Missing TV Channels after electricity suspension

文章RLH » 2014 11月 25 週二, 9:30 pm

Hi,

Is anyone else having problems receiving digital TV channels after the electricity was suspended?
I can no longer receive 81 (Jade), 84 (Pearl), 11 (ATV Home) and 16 (ATV World).

Already tried re-tuning my TV and changed the antenna cable to TV, no difference.

CS - no need to call... please leave a message here in case of others need help.

Thanks.
RLH
 
文章: 64

Re: Missing TV Channels after electricity suspension

文章客戶服務處 » 2014 11月 26 週三, 5:38 pm

Thank you for your valuable advice regarding the captioned matter. We arranged our maintenance contractor to check the television receiving system and found a defect on the receiving equipment of standard definition television. We have arranged the replacement work as soon as possible. Should we have any new regarding the captioned matter, we will informed residents as soon as possible.

La Costa Customer Service Office
客戶服務處
 
文章: 1033

Re: Missing TV Channels after electricity suspension

文章客戶服務處 » 2014 11月 28 週五, 12:37 pm

Regarding the captioned matter,the replacement work of the receiving equipment of standard definition television is completed today. The receiving of standard definition television programme is resumed. Should any resident has any problem on receiving standard definition television programme, please kindly contact us at 26085000 for assistance.

La Costa Customer Service Office
客戶服務處
 
文章: 1033


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